IF FLOWERS DON'T GO WELL WE CHANGE IT IMMEDIATELY
When delivery Fiorame in Vicenza, the freshness and quality of flowers and plants is guaranteed.
In the case in which there is something that does not satisfy you, here's how to contact us, and how to proceed in the warranty, depending on the type of product and the location of delivery:
-Phone +39 0444 32 40 60
-E-mail: fiorame@fiorame.it
-From your account, click on "History and details of orders", click on the nr. of the order and at the bottom of the page you can send us a message
-FLOWERS
-VICENZA and its province
delivery Fiorame
within 24 hours after delivery, please contact us
if the flowers do not go well you will change immediately regardless of the reason
the Recipient of the floral gift will be able to choose between:
-the replacement of flowers with other flowers available
-change the style of composition
the new delivery is FREE
The tribute that was delivered must be made when you deliver the replacement (even if the packaging has been removed, damaged or thrown it does not matter)
-ITALY
delivery florist that we know of a person whom we trust or Interflora
within 2 days of delivery, any problem, please contact us that we hear soon what happened
within the same day you will get a response
if delivery is not successful you are entitled to a full refund of the amount paid and we will forward.
-IN THE WORLD
delivery florist Interflora
within 3 days from delivery, any problem please contact us that we suffered a ticket to know what happened
within 48 hours you will receive a reply
if delivery is not successful you are entitled to a full refund of the amount paid and we will forward.
-PLANTS
-VICENZA and its province
delivery Fiorame
within 3 days from delivery, any problem, please contact us
if the plant is not change immediately regardless of the reason
the Recipient of the floral gift will be able to choose between:
-the replacement of the plant with other plants available
-change the plant
the new delivery is FREE of charge.
The tribute that was delivered must be made when you deliver the replacement (even if the packaging has been removed, damaged or thrown it does not matter).